Seth Kofi Nkrumah
The researcher conducts studies across multiple domains—supply chain management, organizational behavior, and customer service quality—to examine how sustainable practices influence these areas through various lenses. They explore the relationships between supply chain adaptability, employee well-being, and customer expectations to better understand business growth strategies.
Faculty Biography
Seth K. Nkrumah is a PhD holder in Logistics and Supply Chain Management. He is a Lecturer in Logistics and Supply Chain Management. Dr. Nkrumah has over 13 years experience as a Lecturer and Facilitator at the University. He has also consulted for several organizations in Ghana and abroad. His research interests lie in sustainable supply chains, management of services and quality management.
Business Strategy and Innovation
Customer Service Quality and Loyalty
Job Satisfaction and Organizational Behavior
Monetary Policy and Economic Impact
Optimization and Mathematical Programming
Quality and Supply Management
Sustainable Supply Chain Management
Organisational politics and healthcare supply chain performance. The roles of organisational support and transformational leadership
Open AccessInvestigating the Antecedents of Green Manufacturing Practices Adoption in a Sub-Saharan African Country: An Extended Institutional Theory Perspective
A Proposed Method for Finding Initial Solutions to Transportation Problems
Open AccessThe Effect of Supervisor’s Abuse on Hotel Employees’ Job Satisfaction, Affective Organizational Commitment and Work Engagement
Psychological contract breach and affective organizational commitment in small-sized hotels
The effect of exchange rate volatility on economic growth
Open AccessExamining green capabilities as drivers of green supply chain management adoption
Enhancing Operational Performance through Supply Chain Management Practices: Evidence from Firms in the Petroleum Downstream
Open AccessImpact of Strategic Sourcing on Firm Performance
Open AccessClient Satisfaction with Service Delivery in the Health Sector: The Case of Agogo Presbyterian Hospital
Open AccessDepartment of Supply Chain and Information Systems
Kwame Nkrumah University of Science and Technology