Peter Kwasi Oppong
Department of Marketing and Corporate StrategySocial SciencesPhysical Sciences

Peter Kwasi Oppong

24 Publications10 Research Themes16 Open Access
Research Overview & Focus

The researcher investigates the interplay of various factors such as consumer behavior, customer experience, brand perception, service quality, innovation, entrepreneurship, and technology adoption across Sub-Saharan Africa and Ghana's herbal medicine markets. By examining these influences on perceived quality, intentions, and choices, the study aims to understand how packaging, service quality, brand equity, innovation, entrepreneurship, and technological adoption shape consumer perceptions of herbal products.

Key Research Themes (10)
Social Sciences

Consumer Behavior in Brand Consumption and Identification

Social Sciences

Consumer Packaging Perceptions and Trends

Social Sciences

Customer Service Quality and Loyalty

Social Sciences

Entrepreneurship Studies and Influences

Social Sciences

Halal products and consumer behavior

Social Sciences

Innovation and Socioeconomic Development

Physical Sciences

Organizational and Employee Performance

Social Sciences

Organizational Leadership and Management Strategies

Social Sciences

Technology Adoption and User Behaviour

Physical Sciences

Technology and Data Analysis

Publications (24)

Assessing Intangible Value: The Mediating Roles of WOM and Brand Credibility in Quality and Equity Nexus in Emerging Market

Open Access

Brand Awareness, Credibility, Satisfaction and Repurchase Intention Nexus in Phytotherapeutic Industry

2024Technology and Data AnalysisDOI: 10.1504/ijbex.2024.10068894

Brand Image and Behavioural Intentions: Mediating Role of Brand Equity and Brand Trust in the Herbal Industry

2023Consumer Behavior in Brand Consumption and IdentificationDOI: 10.31920/1750-4562/2023/v18n4a9

Word-Of-Mouth and Willingness to Pay (WTP) Price Premium: Mediating Role of Herbal Brand Credibility and Brand Trust in Ghana

2023Customer Service Quality and LoyaltyDOI: 10.1080/15228916.2023.2277574

VALUE AND WILLINGNESS-TO-PAY (WTP) HIGH PRICE: Mediating Role of Herbal Brand Credibility and Word-of-Mouth in Ghana

2023Innovation and Socioeconomic DevelopmentDOI: 10.52283/nswrca.ajbmr.20220702a02

Customer Satisfaction and Willingness to Pay More: Mediating Effects of Perceived Herbal Quality and Brand Trust in Ghana

2023Customer Service Quality and LoyaltyDOI: 10.1504/jbm.2023.141303

Achieving entrepreneurial intention through entrepreneurial orientation, social network ties, and market intelligence generation perspectives

Open Access
2022Entrepreneurship Studies and InfluencesDOI: 10.20525/ijrbs.v11i6.1901

Brand awareness, word-of-mouth and willingness-to-pay (WTP) high price

Open Access
2022Consumer Behavior in Brand Consumption and IdentificationDOI: 10.20525/ijrbs.v11i6.1960

Effect of Brand Equity on Consumers` Word-of-Mouth Behaviour in Herbal Market in Ghana

2022Consumer Behavior in Brand Consumption and IdentificationDOI: 10.31920/1750-4562/2022/v17n3a9

Social Network Ties, Entrepreneurial Orientation, and Entrepreneurial Intention among University Students in Ghana

Open Access
2022Entrepreneurship Studies and InfluencesDOI: 10.52283/nswrca.ajbmr.20220701a05

Effect of Packaging on Perceived Quality and Brand Loyalty: The Mediating Role of Brand Association in Over-the-Counter Market

Open Access
2022Consumer Packaging Perceptions and TrendsDOI: 10.4236/ojbm.2022.101018

Exploring the Nexus between Packaging, Quality, Equity and Loyalty in Drug Industry

Open Access
2022Consumer Packaging Perceptions and TrendsDOI: 10.4236/ojbm.2022.105121

The Relationship between Word-of-Mouth, Satisfaction, Trust and Loyalty in Herbal Medicine Industry

Open Access
2021Customer Service Quality and LoyaltyDOI: 10.31014/aior.1992.04.02.344

REMOVED DUE TO POLICY VIOLATIONS

Open Access
2021Customer Service Quality and LoyaltyDOI: 10.31219/osf.io/n2sz3

The Effect of Brand Credibility, Brand Image and Customer Satisfaction on Behavioural Intentions in Traditional Medicine Market

Open Access
2021Organizational Leadership and Management StrategiesDOI: 10.22610/jsds.v11i4(s).3133

Influence of Brand Credibility, Satisfaction and Quality on Brand Equity in Non-Conventional Health Industry

Open Access
2021Organizational and Employee PerformanceDOI: 10.22610/jevr.v11i2(v).3135

The Effect of Brand Awareness, Credibility, Quality and Loyalty on Word-of-Mouth in a Competitive Medicine Market

Open Access
2021Halal products and consumer behaviorDOI: 10.22610/imbr.v12i4(i).3134

The Importance of Value, Image, Credibility and Trust to Repurchase Intentions in Over-the-Counter Herbal Market in Sub-Saharan Africa

Open Access
2021Customer Service Quality and LoyaltyDOI: 10.4236/ojbm.2021.94110

Influence of Brand Awareness and Perceive Quality on Loyalty: The Mediating Role of Association in Traditional Medicine Market in Kumasi, Ghana

Open Access
2020Customer Service Quality and LoyaltyDOI: 10.22610/imbr.v12i2(i).3035

The Role of Computer Education in the Behavioral Intentions to Use Information Technology in Hospitals in Kumasi, Ghana

Open Access
2020Technology Adoption and User BehaviourDOI: 10.22610/jebs.v12i4(j).2896

The Link between Brand Equity and Loyalty: Evidence from Traditional Medicine Market in Kumasi Metropolis, Ghana

Open Access
2019Customer Service Quality and LoyaltyDOI: 10.22610/jebs.v11i1(j).2740

Measuring customer-based brand equity in traditional herbal medicine market in Kumasi, Ghana

2018Innovation and Socioeconomic DevelopmentDOI: 10.31920/1750-4562/2018/v13n3a6

The Influence of Packaging and Brand Equity on Over-The-Counter Herbal Medicines in Kumasi, Ghana

Open Access
2018Consumer Packaging Perceptions and TrendsDOI: 10.22610/jebs.v10i5(j).2498

Impact of brand awareness and association on loyalty : the role of equity in plant medicine market in Kumasi, Ghana

2018Innovation and Socioeconomic DevelopmentDOI: 10.31920/1750-4562/2018/v13n2a8
Academic Metrics
DepartmentDepartment of Marketing and Corporate Strategy
Total Publications24
Research Themes10
Open Access Papers16

Department of Marketing and Corporate Strategy

Kwame Nkrumah University of Science and Technology

View Department Directory