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The Impact of Service Quality Delivery on Customer Loyalty in the Telecommunication Industry: A Case Study of Expresso Telecom, Ghana

Paper Details
Authors:
Kofi Poku
Martin Owusu Ansah
Deborah Ivy Lamptey
Publication Date: 2014-08-04
Customer Service Quality and LoyaltyBusiness, Management and AccountingOrganizational Behavior and Human Resource ManagementSocial Sciences
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