The researcher has conducted extensive work in digital marketing and social media, focusing on how these strategies influence consumer behavior and brand equity. Their study on digital marketing targeting small-medium-scale enterprises in Kumasi, Ghana, highlights the role of social media advertising in enhancing brand perception and customer satisfaction. Additionally, their research extends to service quality and customer loyalty, examining its impact on student satisfaction at a public tertiary institution and communication design within Ghanaian universities. Furthermore, the researcher explores business strategies and management research, particularly Total Quality Management's effect on organizational performance through a case study of a printing press in Ashanti Region, Ghana. All these works integrate digital tools with traditional marketing methods to drive engagement and long-term success in various social sciences domains.
This profile is generated from publicly available publication metadata and is intended for research discovery purposes. Themes, summaries, and trajectories are inferred computationally and may not capture the full scope of the lecturer's work. For authoritative information, please refer to the official KNUST profile.